If you have made a mistake while submitting
your Digital Certificate request, then you may Cancel your Order before the
certificate is actually issued to you. Follow the below mentioned process to
cancel your Digital Certificate:
1. Login into your Control Panel, search for
the Digital Certificate and click on the same.
Click here to find
instructions to accomplish this >>
2. Click on the Cancel Order button.
3. If you are sure that you wish to abort your
ordering process, you may click on the Confirm Cancellation button. In
the popup window, you need to type YES (in capital letters) and click on
OK to complete this process.
IMPORTANT
1. The Cancel Order button will only appear for a
Digital Certificate order which is in the Active status. An Active
Digital Certificate is one which has been paid for. To cancel an InActive
Order, you need to cancel the Pending Invoice associated with the order, from
the Billing interface.
2. Once you Enroll for a Digital Certificate,
you can not Cancel your Digital Certificate order.
3. Cancellation of a Digital Certificate order
results in a refund of the Invoiced amount in your Debit Account.
